Make products, services, apps they’ll love.
Avoid the risks that come with guesswork.
Right-sized insights for small & growing businesses.
We helped this business owner survey her markets, predict their interest in various prototypes, hear their concerns and excitement, and nail the launch of her second product.
We spent an afternoon at this gelato shop to discover what was holding up lines at peak times, and eliminate the friction.
How will users utilize my new business app in their work lives? We helped this startup owner map his customers' journey in two days' time.
At MaaxaLabs, we strongly believe in helping our fellow small business owners get the insights they need to win. We'll right-size support for you that will rock your strategy.
In order to get unbiased data from your survey, let us put social science to work in designing, deploying, and analyzing your data so you can de-risk your business decisions.
We set up a kiosk in downtown Seattle for a day to try out three street sign designs on a wide variety of users.
Walk the service is a light-lift way to have a MaaxaLabs researcher assess your end-to-end customer journey and produce actionable recommendations to improve your bottom line.
We offer a gift assessment with three self-serve customer-centricity recommendations for our small business customers. Book a conversation now!
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Focus Groups
Let us quickly and affordably set up a group of customers who reflect your market. We use social and behavioral science to understand their attitudes toward current and upcoming offerings.
Pricing: $900-$4800
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Affordable R&D
At MaaaLabs, we firmly believe that small, local and startup businesses should also get access to rigorous customer data they can trust. We work with you to minimize cost and create powerful impact.
Pricing: Right-sized for your needs
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Site & Home Visits
Using the tools of anthropology – deep questioning and participant observation – we discover the answers to your “known unknowns” and “unknown unknowns” to truly understand what your customers need, want, say and do.
Pricing: Starts at $600, scoped to your product or service
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Walk the Service
We activate our domain experience and behavioral science to study the end-to-end experience of your product or service and turn over a prioritized list of recommendations to eliminate friction and get close to your customer.
Pricing: $400 with report for new clients
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Quick Surveys
Rigorous surveys that have been designed with a scientific approach to eliminating bias can help you save thousands of dollars and months of work. Eliminate risk and edge out the competition with a lighning survey and get your results within days.
Pricing: $800-$2000
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De-risk new products & services
Know before you launch! What your customers need and want, how much they’ll pay, how you can edge out the competition. By using MaaxaLab’s deep experience, clever approach, and commitment to serving small businesses, you can predict success and make spot-on business choices.
Pricing: Right-sized for your needs